Last updated: July 2026
This statement explains what happens to your information when you use this website, including the contact form. It is written in plain English rather than legal language, so if anything is unclear, please ask us using the contact details below.
When you fill in the contact form, we collect the information you give us, which may include your name, shop or company name, email address, phone number, and the message you send.
We do not collect payment or account information through this site, since it does not currently offer online ordering.
We use this information to reply to your enquiry, manage trade and wholesale relationships, and keep a record of business communications. We do not sell your information to anyone.
We use business tools to manage enquiries and customer relationships, including HubSpot and Zoho. When you submit the contact form, your details may be stored in one of these systems so we can follow up with you.
These providers act on our instructions and are not permitted to use your information for their own purposes.
This website does not currently use tracking or analytics cookies. If that changes in future, for example if we add website analytics or marketing tools, we will update this statement and ask for your consent where required.
We keep enquiry and business contact information for as long as it is useful for our trading relationship, and delete it when it is no longer needed, or sooner if you ask us to.
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do any of these, contact us using the details below.
Email karl@ravn.equipment with any questions about your information or this privacy statement.